FAQ & Site Info
FAQ
We ship to all 50 States (Hawaii and Alaska may have different shipping rates, those buyers must contact us before placing an order) and we also ship to Puerto Rico.
*** We Do Not Ship To Any PO Box, I repeat, We Do Not Ship to Any PO Box***
Simple! The buyer must choose the option "BUY NOW" on the shopping cart and the select "PROCCED TO CHECKOUT" after that just enter your information and confirm the payment. It's very easy to use. Enjoy your Shopping!!!
IMPORTANT NOTE:
All the MC, Visa, AMEX or Discover transactions are being secured by "Stripe". This new payment option was added on April 16, 2014 and we will now accept payments from MC, Visa, Amex and Discover. This new payment option is now available for everyone.
Simple! On the shopping cart just select the Paypal Checkout button and log into account, then make sure that every item in your shopping cart is correct and submit the payment... It's easy!
To make sure that every customer get the best quality of the doTERRA products, we ship every order straight from the doTERRA warehouse. Every order is being handled by professionals with care and passion because your satisfaction is our main priority.
If you are present at the time of delivery, you may refuse to accept the package and have it shipped back to Fuel The Muscle Store. Immediately contact us by e-mail ([email protected]) so the process to replace the products can be started. If you are not present at time of delivery to refuse the damaged product or package, contact Fuel The Muscle Store once you discover the damaged goods.
We will not offer any refund for items that are not broken or defective even if they are factory sealed, in good conditions, or not opened, in other words every sale is final. If the package and the product arrived in perfect conditions and everything was delivered correctly please DO NOT request or claim any refund.
IMPORTANT NOTE: Make sure you place your order with the correct items, once the order is submitted and the products are shipped there will be no refund.
Fuel The Muscle Store is a "Certified doTERRA Store" so we are required by law to collect taxes from each sale depending on the State. The Fuel The Muscle Store tax table was updated on July 9, 2019 using the official tax tables from "USA Gov" available as of January 01, 2019.